Data giants like Netflix, Amazon, and Facebook are creating highly personalized buying experiences that customers value, at scale, by understanding and remembering their preferences and anticipating their needs. Today, our Customer Data Platform is bringing this sophisticated functionality to businesses everywhere with an enterprise grade that provides a unified 360° view of your customers, without you needing to dedicate any tech or data resources.
Capture your customer interactions cross - device and online - to - store, build a unified view of customers and deliver premium customer experiences at scale.
Create audience segments at levels of granularity previously not possible and use machine learning to improve segmentation over time.
Use AI/ML - powered insights from an individual's history, preferences and behavior to deliver more targeted offers and better the outcomes that increase sales.
Engage customers across multiple channels (phone, web, social media, in store) with personalized offerings based on real - time insights.
Improve customer retention by offering AI/ML - powered personalized recommendations that keep customers engaged once they make a purchase.
Better understand customer preferences, prioritize new feature or services and test various pricing strategies.
Let's make your marketing processes ready for AI!